FREQUENTLY ASKED QUESTIONS?

We at Common Thread check every item before sending to you, however if there is something we missed please contact us via email or Chat and we will arrange a replacement.

Regardless of when you made your purchase, please email us at customercare@commonthread.au and we would be happy to replace them for you.

Please contact us via email or chat so we can let you know when the item will be re stocked or open for pre order.

We at common thread check every item before posting, however if there is an item missing or damaged please contact us and we will rectify asap.

Wash in cold or warm water (not hot)

Place with like colours (Do Not add: Whites with colours or Darks with lights )

Dry in shade

Do not bleach

Do not Soak

Tumble dry in low heat

Do not overuse detergent this can result to dry hand feel

Use Sustainable or Natural Softener